21st Jul 2019

LHCH is ‘Outstanding’ for a Second Time

Liverpool Heart and Chest Hospital (LHCH) is delighted to announce that it has been rated ‘Outstanding’ by the Care Quality Commission (CQC) for the second time.

In September 2016, LHCH became the first specialist trust in the country to be awarded the ‘Outstanding’ rating and has once again been given the highest accolade by the independent health and social care regulator

The CQC published its rating on Wednesday 3rd July 2019, with LHCH now becoming one of only five NHS providers to achieve the prestigious ‘Outstanding’ rating twice.

A team of CQC Inspectors visited the Trust in January and February 2019 to examine its services and clinical pathways in surgery, and to inspect whether the Trust was ‘well-led’.

The Inspection Team spoke to patients, relatives and staff to develop a detailed understanding of the culture, governance, leadership and the quality of care delivered and then made its decision based on five key measures – safe, effective, caring, responsive, and well-led.

On behalf of the Board of Directors and Council of Governors, Neil Large, LHCH Chairman, and Jane Tomkinson, Chief Executive, paid tribute to the Trust’s 1,600 staff and volunteers: “We’re very proud to have been awarded this top rating for a second successive time.

“The CQC inspection process is rigorous and rightly challenging, and this rating pays testament to the dedication, skill and professionalism of staff in every ward and department at LHCH.

“It’s also reassuring for patients and their families that they can expect to receive outstanding levels of care.”

The CQC summarised its findings by highlighting that:

Read the full CQC report www.lhch.nhs.uk or: http://www.cqc.org.uk/provider/RBQ

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